Christmas and New Year's Eve are around the corner and the BST eltromat offices will be partly unoccupied.
Here is an overview of the local holiday periods:
BST eltromat: December 24th – January 1st
BST eltromat Italia: December 24th – January 6th
BST North America/AccuWeb: December 24th + December 25th , December 31st + January 1st
BST eltromat South East Asia: December 22nd – January 1st
BST eltromat Japan: December 28th – January 3rd
BST eltromat Iberica: December 24th – January 1st
BST eltromat India: December 25th + January 1st
BST eltromat Istanbul: December 31st + January 1st
BST eltromat France: December 24th - December 26th and December 31st - January 1st
Stand-by duty at headquarters
Between the holidays there will be a stand-by duty for customer service on the 27th and 28th of December. Customers in need of support can contact our service by phone at +49 (0) 5206 999 680 / +49 (0) 5206 999 767 or by e-mail at firstname.lastname@example.org / email@example.com. On both days, our service is available at the Leopoldhoehe office from 8am to 4pm. Calls received at the headquarters in Bielefeld will be forwarded.
The spare part delivery service will be only available inside the European Union. Please use the spare part delivery service in urgent emergencies only.